Usercentrics - PUBLIC

How is a session defined by Usercentrics?

Usercentrics defines sessions as follows:

  • Basically a session lasts 30 min - for this a session pixel is set in the browser cache (see screenshot).

  • This pixel is set per settings ID and the browser then retrieves it from the cache.

  • When 30 minutes have passed, the pixel expires. The session has expired.

  • Each time a user revisits the website after 30 minutes, a new session is counted.

  • If a user browses a website for more than 30 minutes but does not cause the website to reload, a new session is not counted.

  • Single Page Applications: once the first session expires after 30 minutes and another page load occurs, we count a new session. If the user browses longer, but no reload of the page is triggered, no new session is counted.

The session also lasts 30 minutes when using Cross Domain Consent Sharing. In this case, even across domain boundaries.

Conversely, without Cross Domain Consent Sharing, each visit to a new (sub-)domain that uses the Settings-ID in question will result in a new session, they are not shared.

Do you need further help?

https://usercentrics.atlassian.net/wiki/spaces/SKB/pages/234913848

Usercentrics - PUBLIC