Why is my cookie banner not displaying the changes I configured in the Usercentrics Cookie Manager app?

Once your cookie banner is live on your Shopify online store, subsequent changes made in the Usercentrics Cookie Manager app may not be immediately visible in your storefront due to performance and caching mechanisms. These changes, however, should be reflected within five minutes after your most recent update.

You can clear your cache or visit your online store in a new Incognito browser tab to see that the most recent changes are already live. If they are still not visible, ensure that you clicked Save after making any change in the Usercentrics Cookie Manager app.

If you want to see other FAQs related to Usercentrics' Cookie Manager app for Shopify, please click here.

Do you need further help?

You are welcome to contact latori@usercentrics.com for Usercentrics Cookie Manager app-related questions at any time.