{"xsrfToken":"8baf32a2e1ef3e0438d38c2d93f78ceb023507b5_lout","branding":{"id":"2","key":"support","name":"Usercentrics Customer and Partner Support","portalBaseUrl":"/servicedesk/customer/portal/2"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Usercentrics Customer Support Portal","sharedPortalName":"Usercentrics Support","userInitialAnnouncementHeader":"FAQ - Support Knowledge Base","userInitialAnnouncementMessageWiki":"<p>⭐️ We invite you to explore our Support Knowledge Base⭐️</p>\n<p>→ <a href=\"https://usercentrics.atlassian.net/wiki/spaces/SKB/pages/176979988/English+FAQ+Section\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">English FAQ </a><br> → <a href=\"https://usercentrics.atlassian.net/wiki/spaces/SKB/pages/141557846/Deutscher+FAQ+Bereich\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Deutscher FAQ Bereich</a></p>\n<p>You can also search for topics on the search bar above.</p>\n<p>ℹ️ Check our current issues at our <a href=\"https://usercentricsgmbh.statuspage.io/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Status Page</a></p>\n<p>\uD83D\uDE80 Do you want to know more about our recent releases? Check our <a href=\"https://releases.usercentrics.com/en\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Updates and Announcements Page </a></p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the Usercentrics Customer Support Portal","sharedPortalName":"Usercentrics Support","announcementHeader":"FAQ - Support Knowledge Base","announcementMessage":"⭐️ We invite you to explore our Support Knowledge Base⭐️\n\n→ [English FAQ | https://usercentrics.atlassian.net/wiki/spaces/SKB/pages/176979988/English+FAQ+Section]\n→ [Deutscher FAQ Bereich|https://usercentrics.atlassian.net/wiki/spaces/SKB/pages/141557846/Deutscher+FAQ+Bereich] \n\nYou can also search for topics on the search bar above.\n\nℹ️ Check our current issues at our [Status Page|https://usercentricsgmbh.statuspage.io/]\n\n\n\uD83D\uDE80 Do you want to know more about our recent releases? Check our [Updates and Announcements Page | https://releases.usercentrics.com/en]","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#217dea","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/9b9c7a96-69cc-4503-8a43-e7c1ed7b13fa/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0M2E5NDI1Yi1mYmE1LTRmZDEtOTZmYi0zMzAxMzUwYWMyMDkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjliOWM3YTk2LTY5Y2MtNDUwMy04YTQzLWU3YzFlZDdiMTNmYSI6WyJyZWFkIl19LCJleHAiOjE3MzE2MDYyNDksIm5iZiI6MTczMTYwNTY0OX0.fGRCkdMGE--OgLvtQeUQ8UhaAGFnXAyhYCbB6FepfAw&client=43a9425b-fba5-4fd1-96fb-3301350ac209&height=300&mode=fit","bannerMediaApiFileId":"9b9c7a96-69cc-4503-8a43-e7c1ed7b13fa","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"2","key":"support","projectId":10007,"serviceDeskId":2,"name":"Usercentrics Customer and Partner Support","description":"<p>Welcome!</p>\n<p>Please follow the link above to open a support request in our new help desk tool.</p>\n<p>Thank you.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","onlyPortal":true,"reqTypes":[{"id":"13","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10492,"iconUrl":"https://usercentrics.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""},{"id":"85","name":"FAQ Article","descriptionHtml":"","callToAction":"FAQ Article","introHtml":"","icon":10548,"iconUrl":"https://usercentrics.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10548","groups":[],"key":""},{"id":"17","name":"Internal Support","descriptionHtml":"","callToAction":"Internal Support","introHtml":"<p>Internal Support Requests</p>","icon":10458,"iconUrl":"https://usercentrics.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[],"key":""},{"id":"21","name":"Problem","descriptionHtml":"","callToAction":"Problem","introHtml":"<p>Incident or known behaviour that affects more than one customer.</p>","icon":10458,"iconUrl":"https://usercentrics.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[],"key":""},{"id":"14","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10480,"iconUrl":"https://usercentrics.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10480","groups":[],"key":""},{"id":"15","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10511,"iconUrl":"https://usercentrics.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[],"key":""},{"id":"167","name":"TCF 2.2 Customer text change","descriptionHtml":"<p>This form pertains to the TCF 2.2 migration and is intended for those with custom text in their first layer. This verification step is essential as we must review custom texts on behalf of the IAB. If you have questions, please consult our TCF migration guide <a href=\"https://usercentrics.atlassian.net/wiki/spaces/SKB/pages/2668789801\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">here</a> or read the help-center article about custom text in TCF2.2 <a href=\"https://usercentrics.atlassian.net/wiki/spaces/SKB/pages/2712698925\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">here</a>.</p>","callToAction":"TCF 2.2 Customer text change","introHtml":"<p>This support request is designated for custom text modifications related to TCF 2.2</p>","icon":10558,"iconUrl":"https://usercentrics.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10558","groups":[],"key":""},{"id":"9","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10472,"iconUrl":"https://usercentrics.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[],"key":""},{"id":"45","name":"Unity","descriptionHtml":"","callToAction":"Unity","introHtml":"","icon":10558,"iconUrl":"https://usercentrics.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10558","groups":[],"key":""}],"reqGroups":[],"orderMapping":{"4":[14,9,15]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"a300b402-ea42-36e6-9545-b7d651dea025","appLinkName":"System Confluence","appLinkUrl":"https://usercentrics.atlassian.net/wiki","spaceKey":"SKB","spaceName":"Support Knowledge Base","spaceUrl":"https://usercentrics.atlassian.net/wiki/spaces/SKB","isServer":false},"labels":[],"projectKey":"SUPPORT","serviceDeskId":2,"kbLinkDomainURLs":["https://usercentrics.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SUPPORT","userLanguageHeader":"New Support Portal","userLanguageMessageWiki":"<p>Hi,</p>\n<p>this support portal is outdated, please use the following link in Zendesk to contact us:<br> <a href=\"https://usercentricssupport.zendesk.com/hc/en-us/requests/new\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://usercentricssupport.zendesk.com/hc/en-us/requests/new</a></p>","defaultLanguageHeader":"New Support Portal","defaultLanguageMessage":"Hi,\n\nthis support portal is outdated, please use the following link in Zendesk to contact us:\nhttps://usercentricssupport.zendesk.com/hc/en-us/requests/new","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0M2E5NDI1Yi1mYmE1LTRmZDEtOTZmYi0zMzAxMzUwYWMyMDkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDA3IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzE2MDY4NTAsIm5iZiI6MTczMTYwNTY1MH0.myiykvlcfK10pCsTFZxAnbdheqPip_2YwYsW-Ol39h8","targetCollection":"upload-project-10007","endpointUrl":"https://api.media.atlassian.com","clientId":"43a9425b-fba5-4fd1-96fb-3301350ac209","tokenDurationInMins":20}},"kbPage":{"id":1317142586,"title":"Usercentrics WordPress Implementation Guide","url":"https://usercentrics.atlassian.net/rest/servicedesk/knowledgebase/latest/articles/view/1317142586","space":{"key":"SKB","name":"Support Knowledge Base","id":196609},"serviceDeskIds":[2],"appLinkId":"a300b402-ea42-36e6-9545-b7d651dea025","idInString":"1317142586","projects":[{"projectId":10007,"serviceDeskId":2,"portalId":2}]}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=usercentrics","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"8baf32a2e1ef3e0438d38c2d93f78ceb023507b5_lout","baseUrl":"https://usercentrics.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://usercentrics.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"43a9425b-fba5-4fd1-96fb-3301350ac209","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"928d68277e7246c8b45cc89d5751eea2","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}